FAQ
SHIPPING & DELIVERY
Where's my order?
As soon as your order has been shipped, you will receive an email including the tracking information
Track my order : Shipping
Why is there no tracking update?
It may take 1-7 days for the shipping company to arrange and update tracking information.
Which countries do you ship to?
We offer worldwide shipping, with major destinations including Europe, the UK, Japan, and Southeast Asia.
How long does shipping take?
Estimated shipping times vary by region:
• Europe: 7-14 business days • UK:7-10 business days
• Japan & Southeast Asia: 7-14 business days
• Other regions: 10-20 business days
(Please note that holidays and customs inspections may affect delivery times.)
Are duties and taxes included in the price?
Yes! All prices include duties and taxes, so you won’t need to pay anything extra upon delivery.
Can I track my order?
Yes! Once your order has been shipped, you will receive a tracking number that you can use to check the status of your package.
Orders & Shopping
Are your clothes authentic?
Yes, all our products come from independent designer brands and are 100% authentic. We work directly with brands to ensure quality and originality.
Are your sizes standard?
Since our products come from different designer brands, sizing may vary. Please refer to the size guide on each product page. If you have any doubts, feel free to contact our customer service.
How long does it take to process an order?
Orders are usually processed within 48 hours and then shipped via our logistics partners. Pre-order or custom-made items may take longer—please check the product page for details.
Can I modify or cancel my order after placing it?
We process orders quickly, so modifications or cancellations are not guaranteed. If you need to make changes, please contact our customer service as soon as possible, and we will do our best to assist you.
Returns & Refunds
Do you accept returns or exchanges?
Do you accept returns or exchanges?
A: We hope you love your purchase, but if you need to return an item, please follow these guidelines:
• Our warehouse is located in Asia, and return shipping may take a long time.
• Unless the item has a quality issue, return shipping costs must be covered by the customer.
• We encourage customers to resell items on second-hand platforms (such as Vinted, Grailed, or Depop) instead of returning them to reduce shipping costs and time.
How do I request a return?
If you decide to return an item, please follow these steps:
1. Contact our customer service within 14 days of receiving your order and provide your order number along with the reason for the return.
2. We will provide you with the return address and detailed instructions.
3. You will need to arrange international shipping to return the item to our Asia-based warehouse.
4. Once we receive and inspect the item, we will process the refund within 5-7 business days, provided it meets our return policy requirements.
Who pays for return shipping?
If the return is due to a quality issue (such as damage or incorrect size shipped), we will cover the return shipping cost.
• For non-quality-related returns (e.g., wrong size, personal preference), the customer is responsible for return shipping costs.
How long does it take to receive a refund?
Once we receive your return and confirm it meets our return policy, refunds will be issued within 5-7 business days to your original payment method.
Payments & Other Questions
What payment methods do you accept?
We accept credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and other major payment options.
How can I contact customer service?
You can reach us through the following channels:
• Email: seedingeverywhere@gmail.com
• Instagram: wear_seeding